Privacy Policy

1. Who We Are

Authentrics.AI is a software company that provides businesses with AI-driven solutions for visibility and quantitative insight into AI/ML neural network-based systems. The controller responsible for personal information collected through the Site is NKINDL.AI, Inc., a Tennessee corporation doing business as Authentrics.AI, 917 Knight Bridge Road, Maryville, TN 37803.

2. Scope

This policy covers the Site only. It does not cover the Authentrics product or portal at https://app.authentrics.ai, or Authentrics offerings obtained through cloud marketplaces. Those have their own terms and privacy notices, which are provided in the portal or by the marketplace.

The Site links to third-party websites, such as cloud marketplaces and scheduling tools. Those websites are governed by their own privacy policies, not this one.

3. Information We Collect

3.1 Information you submit through forms

• Contact form: first name, last name, email address, company, job title, reason for contact, and your message.
• Demo request form: email address, job title, company, and the type of demo you request.
• White paper download form: email address, together with the name of the white paper campaign you requested.

When you submit one of these forms, your browser sends the information directly to HubSpot, our customer relationship management provider, together with the address (URL) and title of the page you submitted it from. Forms use a hidden anti-spam field and a timing check that run in your browser. We do not load HubSpot's tracking code, tracking cookie, or form-embed scripts on the Site, and we do not use reCAPTCHA. If you email us, we receive your email address and the contents of your message.

3.2 Analytics information (only with your consent)

We use Google Analytics only after you click Accept in our cookie banner or on our Cookie Policy page. If you accept, Google Analytics sets cookies (such as _ga and _ga_*) and collects information about your visit, such as the pages you view, how you reached the Site, your device and browser type, and approximate location derived from your IP address. If you reject, or have not yet chosen, Google Analytics does not load.

3.3 Technical information

When you load the Site, your browser sends standard technical information, such as your IP address, browser type, and the page requested, to the servers that deliver the Site, including our hosting provider. Fonts and images are served from the Site itself.

3.4 Your cookie choice

We store your Accept or Reject choice in your browser's local storage so we can remember it on later visits. We ask again after 12 months.

3.5 What we do not collect

The Site has no user accounts or registration, does not sell products or take payments, and has no newsletter signup.

4. How We Use Your Information

We use personal information to:

• respond to your inquiries and messages;
• arrange and deliver the demos you request;
• provide the white papers you request;
• follow up with you individually after you contact us, request a demo, or download a white paper. We do not automatically add form submissions to a marketing list or email sequence. To ask us to stop that follow-up, email info@authentrics.ai;
• understand how visitors use the Site, only if you accept analytics;
• operate and secure the Site and prevent spam; and
• comply with legal obligations and enforce our Terms and Conditions.

5. Legal Bases for Processing (EEA and UK)

To the extent applicable under EU or UK data protection law, we process personal information on the following legal bases: consent for analytics; legitimate interests for responding to business inquiries and for site security; legal obligation for compliance; and legitimate interests or consent for marketing, as applicable. Where we rely on consent, you may withdraw it at any time, as described in Section 9.

6. How We Share Information

We share personal information with:

• HubSpot, which receives and stores the information you submit through our forms;
• Google, which hosts the Site (Firebase Hosting) and provides our email service, including info@authentrics.ai;
• Google, which provides Google Analytics, only if you accept analytics;
• legal authorities, when required by law or to protect our rights.

7. International Data Transfers

Our service providers may process personal information in the United States and other countries outside the one where you live. Where applicable, transfers of personal information from the EEA or UK are supported by our service providers' participation in recognized data-transfer frameworks, including the EU-U.S. Data Privacy Framework and its UK Extension, or appropriate contractual safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain form submissions, business correspondence, and related personal information for as long as reasonably necessary for our business purposes, including responding to inquiries, maintaining business relationships, and complying with applicable legal obligations. Google Analytics data is retained for up to 14 months. Your cookie choice stays in your browser for 12 months, and you can clear it at any time through your browser settings. If you reject analytics, we clear Google Analytics cookies set by the Site.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct (rectify) inaccurate personal information;
• request erasure of your personal information;
• restrict our processing of your personal information;
• receive your personal information in a portable format;
• object to our processing of your personal information;
• withdraw your consent at any time, without affecting processing that took place before withdrawal; and
• lodge a complaint with your local data protection supervisory authority.

To withdraw consent to analytics, choose Reject analytics on our Cookie Policy page. Google Analytics stops loading and we clear its cookies from the Site.

To exercise any other right, email us at info@authentrics.ai. We will review and respond to privacy-rights requests within the time required by applicable law (generally one month where GDPR applies). We may request reasonable information to verify your identity before fulfilling a request.

10. U.S. State Privacy Rights

We do not sell your personal information.

11. Children

The Site is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through the Site, please contact us at info@authentrics.ai.

12. Data Security

We use reasonable measures designed to protect personal information. Form submissions are sent to HubSpot over an encrypted (HTTPS) connection. However, no system is entirely secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated policy on this page and update the 'Last Updated' date at the top.

14. Contact Us

For any questions or concerns regarding your privacy, or to exercise your rights, please contact us at info@authentrics.ai. Postal address: NKINDL.AI, Inc., a Tennessee corporation doing business as Authentrics.AI, 917 Knight Bridge Road, Maryville, TN 37803.